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Business Communication Skills
The goal is to enhance Business Communication Effectiveness of teams and empower them to present their views in a structured and streamlined manner
Why?
Higher levels of confidence in the team
When there is little/ zero communication gap, work gets done faster and better. Thus, increasing efficiency and confidence of the teams
Increased customer satisfaction ratio for the brand
When employees are trained to communicate assertively, they are better equipped at providing immediate responses and updates. This results in increased C-SAT scores for the company
Improved Brand
Image
The effectiveness with which the employees of a company communicate is directly proportional to the way customer/ clients/ public view the image of the company
How?
A tailor-made training plan after conducting a detailed gap assessment
Tips on enhancing existing spoken skills (presentation/ meeting/ general conversation at the workplace)
Exhaustive tips on writing emails in a well structured, correct and concise manner
Introduction to advanced business vocabulary
Periodic reviews by way of spoken/ written assessments
Role of culture in communication
Post assessment to showcase growth in skill set to the team leaders
Contact
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